DashSkin offers Ground shipping via FedEx for dash covers, and UPS/USPS for smaller items. Most DashSkin brand products ship same-day until 3PM CST every weekday. Dashtop brand products have varying lead times, from same day shipping up to a week or so for made-to-order items. Please contact us prior to ordering Dashtop products to request an up to date lead time. Any order valued at over $250 will require signature, please be prepared.
International
We do not offer international shipping, but please feel free to reach out via email (help@dashskin.com) or use the chat widget at the bottom of your screen to reach out and request box dimension for the item you are interested in if you plan to use a freight forwarder.
Shipping Issues
DAMAGED ITEM: If your order arrives damaged, please do not refuse the package with FedEx. Please send photos of the damage and any packing materials, as well as one photo of the box to customerservice@dashskin.com with your order number in the subject line to initiate a damage claim. This is the absolute fastest way to get a replacement on the way. After you have sent photos, please pack the damaged cap back up and hold it for the carrier, they will come by within a week to pick up the broken part (NOTE: They will not pick up the damaged item when they deliver the replacement). Please do not dispose of the box or any packing materials as FedEx will need to collect everything for inspection.
ITEM HASN'T ARRIVED: If your item has not arrived within the expected handling time, please contact us at 918.940.8900 so we can contact the carrier on your behalf to locate the package or start a trace/investigation. After hours or on weekends, you can initiate a FedEx trace to locate a missing package by calling 1-800-GO-FEDEX with your tracking number in hand. They will ask you to confirm your delivery address as provided to us, as well as a good daytime phone number to reach you.